Avantio, with more than 20 years of experience, is a vacation rental software whose mission is to provide dynamic and innovative cloud-based technology solutions for holiday rentals. The holiday rental sector is in a phase of transformation and expansion. Avantio's commitment is to provide agencies with the tools specifically designed for their growing needs along with the best possible customer service experience.

Based in Valencia, in Avantio you will discover a highly qualified team, made up of top-level professionals, in an international environment.

We are looking for eager and motivated people who want to join our Training & Knowledge team. If you are person with the ability to inspire and motivate, do not hesitate to apply and start your new challenge with Avantio 🚀🚀.

A day as a Training & Knowledge team member

The Training and Knowledge Specialist will be responsible for leading the creation and execution of training strategies for both the team members and customers. This role will have a key focus on the development of training content, and the creation of courses and resources that encourage advanced use of our software.

The person in this role will work from the Training & Knowledge Hub, located in the Customer Experience department, a unit responsible for designing and generating structured and efficient content that serves as a continuous learning reference for employees and customers. In addition, the person will be responsible for driving the internal development and training of the team, promoting a culture of growth and continuous improvement within the company.

Description:
Daily duties of the team:

• Create advanced resources that enable customers and employees to improve their skills and product knowledge, through engaging educational content such as newsletters, quizzes, online games and innovative formats to engage them in the learning process.
• Organise and coordinate webinars, talks, expert meetings and other interactive dynamics to promote the use of our software.
• Support internal professional development, creating training plans that allow employees to grow and keep up to date in their knowledge of the software.
• Design and manage a calendar of events for customers and employees.
• Propose new engagement strategies that turn each training session into a unique and productive experience.

What are we looking for?

• Native or bilingual in Spanish and English
• 2 years of experience in similar roles: Especially in the creation, management and direction of training programmes or knowledge strategies in a technological or software environment.
• Experience in implementing training tools: Familiarity with LMS (Learning Management System) platforms and other training content creation and distribution tools.
• Exceptional communication and storytelling skills.
• Ability to design interactive and dynamic learning experiences, maintaining a creative and innovative mindset to create engaging and differentiating formats.
• Organisation and autonomy to manage multiple activities simultaneously.

Useful:

• Keep up to date on new features, business strategy, market trends and user needs to generate relevant content.
• Experience in technology environments or SaaS companies: Ideally with knowledge of complex software or technology products, where technical background is key.
• Knowledge of other additional languages: Portuguese, Italian, French...

What do we offer?

• We are a leading global provider of solutions, services and technological tools for holiday rentals with a stable projection.
• Stable full-time contract.
• Salary: 20k - 24K +bonus.
• Training provided by the company: we offer free Spanish and English lessons for all our employees, as well as trainings about tools or skills useful for your role or team.
• Flexible working hours.
• We currently have a hybrid working system, which means that we come two days a week and three days of telework 🙌.
• Possibility to build a long-term career. We offer you activities, tasks and responsibilities that will allow you to grow professionally and personally.
• Reduced-price healthcare insurance
• Work-life balance: afternoon off for children's birthdays and support during their first days at school :)
• Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company) or you can travel to work with colleagues free of charge.
• A dynamic and multicultural environment, with more than 24 nationalities to get to know.
• The opportunity to work in a young and international team. We currently have +175 employees, with cultural diversity.
• Attractive facilities and atmosphere: lounge areas with sofas (ping-pong table, table football...), fully equipped cafeteria (coffee, fresh fruit...) and a roof terrace with interesting views. We have fun! 🍓🍇☕️
• Employment advice: a small guide to help you with all your documentation (NIE, social security number or how to register in a place...).

At Avantio we look for people who identify with our values: we care, we constantly help each other, we communicate a lot (both internally and with our clients and partners) and we learn from each other. We want you to make this project yours too!

One of the most important things is the good atmosphere in the Avantio team, and in order to maintain and further develop it, the company is involved in this. We have two big events where we all get together: Avantio Summer Event 🏖️ and Xmas dinner🎄. In addition, during the year, we are also encouraged to get together in what we call internally 🏃‍♀️"The Extracurriculars"🏃, the company provides us with different activities: paddle courts twice a week, volleyball courts during the summer, and we have a football team that plays matches monthly ⚽ 🏐 🎾

Added to all this are the more informal meet-ups we have all year long, as we have a great Afterwork group 🎉, thanks to which we get together to do multiple activities (go bowling, ice skating, or just meet up for a drink), and it allows us to get closer to people from all departments!

We provide the necessary tools and opportunities to grow professionally. You will be challenged so that you can develop your professional career and this will lead to the growth of the company. In other words, "the sky's the limit" 🌟

If all this describes you and you want to work in a young, international company with these values, don't hesitate to apply!