Looking for your next career challenge? Or just poking around? 👀 Whether curiosity or ambition brought you here, Avantio could be exactly what you’re looking for!

Who are we?

We don’t want to bore you with another endless company biography. Here’s a quick snapshot of what we do! 🔎 We build cloud-based software to help vacation rental agencies manage and distribute their properties in our all-in-one tool 🌐. Moreover, we create custom websites for our clients.

👉 Want to know more? Here you can get to know us better https://www.youtube.com/watch?v=n4aeLa2MUnA

But technology and innovation are just a part of it. The real engine behind Avantio is our people 👥. We’re a Valencian Saas company with a global mindset and +200 professionals from +28 different nationalities 🌎. Our HQ is located in sunny Valencia 🍊, we recently opened an office in Mexico, and we have a sales team working remotely from Florida (USA) 🙌.

What brings us together? Our experience, professionalism, and passion for what we do.

Ready to join the team? 🚀

What you’ll be doing (and who with)

You will be part of the Customer Experience team, a multicultural team of over 50 people, divided into different roles to assist our clients and ensure that their experience using Avantio software is as seamless as possible.

• Train and guide our customers in the use of the accounting module of our software.
• Provide specialized support by resolving questions, investigating issues, and documenting solutions.
• Create clear and practical documentation for both internal teams and customers to ensure efficient use of the module.
• Act as the key accounting reference for our customers, gathering their feedback and insights.
• Collaborate with the Product team, ensuring customer feedback is prioritized and translated into meaningful improvements to the accounting module.

What are we looking for?

• Native French speaker with strong communication skills
• High level of English or Spanish
• Solid background in accounting, ideally with experience in the real estate or vacation rental industry
• Passion for customer care and user experience.
• Ability to document processes clearly and effectively.
• Proactive, analytical, and motivated to contribute to product evolution.
• You are a technology geek. If you know our products is a plus.
• Training in accounting, finance, or something similar.

What do we offer?

Yes, we have fresh fruit at the office 🍏, coffee, tea, and several types of milk. We also have a ping-pong table and fun Xmas dinners 🎄. But we know those aren’t what will make you join the team.

Let’s go to what really matters…

📝 Stable full-time contract

💸 Salary: 22-24k

☀️ Flexibility that fits your life: hybrid work (3 days at home, 2 at the office each week), flexible working hours, an afternoon off for children's birthdays, and support during their first days at school. We care about your life outside of work 🧡

🤓 Keep learning! Free Spanish and English lessons, as well as training on tools and skills relevant to your role and team.

🚗 Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free.

🏖️ Days off: 22 days of PTO + 24th and 31st of December.

🚀 And much more! Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports.

Avantio is an equal opportunity employer 🧡. You are welcome for who you are, no matter where you come from, what you look like, or who you love. Your story, perspective, and individuality make us stronger and more innovative. Moreover, we provide the necessary tools and opportunities to grow professionally. You will be challenged to develop your professional career! 🚀

If you’ve made it this far… You might be very interested in joining our team! 🎉 There’s plenty more to experience that we can’t fully explain here. Join us and make an impact!