Looking for your next career challenge? Or just poking around? 👀 Whether curiosity or ambition brought you here, Avantio could be exactly what you’re looking for!

Who are we?

We don’t want to bore you with another endless company biography. Here’s a quick snapshot of what we do! 🔎 We build cloud-based software to help vacation rental agencies manage and distribute their properties in our all-in-one tool 🌐. Moreover, we create custom websites for our clients.

👉 Want to know more? Here you can get to know us better https://www.youtube.com/watch?v=n4aeLa2MUnA

But technology and innovation are just a part of it. The real engine behind Avantio is our people 👥. We’re a Valencian Saas company with a global mindset and +200 professionals from +28 different nationalities 🌎. Our HQ is located in sunny Valencia 🍊, we recently opened an office in Mexico, and we have a sales team working remotely from Florida (USA) 🙌.

What brings us together? Our experience, professionalism, and passion for what we do.

Ready to join the team? 🚀

What you’ll be doing (and who with)

We’re looking for a Customer Success Specialist to be the trusted partner for our customers, ensuring they get the most value from our solutions. 

Your impact:

• Build strong, long-term relationships with clients.
• Act as the main point of contact and resolve inquiries quickly.
• Drive product adoption and customer satisfaction.
• Spot growth opportunities within accounts.
• Collaborate with product, support, and tech teams to deliver seamless experiences.
• Share customer insights to shape future improvements.

What are we looking for?

• Native English speaker.
• High level or bilingual in Spanish
• 2 years of work experience in sales or account management.
• Solid knowledge of software products (SaaS).
• Payments knowledge.
• Excellent communication and negotiation skills.
• Ability to solve problems in an efficient and customer oriented manner.
• Proficient in the use of CRM such as Salesforce and other customer management tools.

Useful:

• Previous experience in account management in the software or vacation rental sector.
• Familiarity with B2B and sales processes.
• Attention to detail, strong organizational skills and a focus on the quality of work.
• Ability to work in a dynamic and goal-based environment.
• Average knowledge of excel.

What do we offer?

Yes, we have fresh fruit at the office 🍏, coffee, tea, and several types of milk. We also have a ping-pong table and fun Xmas dinners 🎄. But we know those aren’t what will make you join the team.

Let’s go to what really matters…

📝 Stable full-time contract

💸 Salary: 20-22k + bonus.

☀️ Flexibility that fits your life: hybrid work (3 days at home, 2 at the office each week), flexible working hours, an afternoon off for children's birthdays, and support during their first days at school. We care about your life outside of work 🧡

🤓 Keep learning! Free Spanish and English lessons, as well as training on tools and skills relevant to your role and team.

🚗 Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free.

🏖️ Days off: 22 days of PTO + 24th and 31st of December.

🚀 And much more! Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports.

Avantio is an equal opportunity employer 🧡. You are welcome for who you are, no matter where you come from, what you look like, or who you love. Your story, perspective, and individuality make us stronger and more innovative. Moreover, we provide the necessary tools and opportunities to grow professionally. You will be challenged to develop your professional career! 🚀

If you’ve made it this far… You might be very interested in joining our team! 🎉 There’s plenty more to experience that we can’t fully explain here. Join us and make an impact!